Our Story

It is with the aim of improving the transparency, speed and efficiency of procedures related to the import, export and transit of goods that the Authorities of the Democratic Republic of Congo wanted to provide innovative solutions to secure, automate and optimize the procedures used by the Foreign Trade Community.

Following an international consultation, the Democratic Republic of Congo has selected the bid of the Bureau Veritas BIVAC / SOGET consortium and awarded it the concession for the establishment and operation of the Integral Single Window for Foreign Trade.

The Integral Single Window for Foreign Trade is a dematerialized and interactive platform for the use of the Foreign Trade Community and dedicated to trade facilitation. Thus, it centralizes and distributes in real time all the information necessary for the activity of the stakeholders of all the regulatory, customs and logistical components of import, export and transit operations on the national territory.

Presentation
of SEGUCE RDC

A call for tenders was launched on September 25, 2012 via the Central Coordination Office (BCECO) in order to recruit an operator capable of deploying a Comprehensive Single Window for Foreign Trade in the DRC.

La Société d’exploitation du Guichet Unique Intégral en RDC (SEGUCE RDC in acronym) is responsible for implementing a reform aimed at facilitating the foreign trade of the Democratic Republic of Congo by setting up an electronic platform to facilitate exchanges between different actors.

Presentation
of the GUICE

The Integral Single Window for Foreign Trade is a neutral, transparent and secure electronic platform, accessible 24 hours a day via private network or via the internet, to the entire Foreign Trade Community. Thus, it centralizes all the regulatory, customs and logistical components relating to the import, export and transit operations of goods on the national territory.

Under the authority of the Ministry of Foreign Trade and the Ministry of Finance, the reform of the Integral Single Window for Foreign Trade (GUICE) is carried out by SEGUCE RDC SA, a private operator within the framework of a public-private partnership, according to internationally recognized best practices.

By Decree No. 019/15 of 14 October 2015 establishing a Comprehensive Single Window for Foreign Trade and the related decrees, its use is mandatory throughout the country.

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Yolene KAYAKEZ-A-MUTOMB

We facilitate foreign
trade in the DRC

At the initiative of His Excellency Mr. Félix-Antoine TSHISEKEDI TSHILOMBO, President of the Republic and Head of State, and in accordance with his vision for the modernization and nationwide coverage of foreign trade services, SEGUCE DRC supports businesses and government agencies through the Single Window for Foreign Trade (GUICE - Guichet Unique Intégral du Commerce Extérieur).

Our ambition is to make foreign trade procedures simpler, more transparent, and more efficient. Today, our responsibility goes beyond the digitalization of procedures: it also consists of guaranteeing service quality, the reliability of information exchanges, and the continuity of operations.

Our vision rests on four pillars: consolidating achievements, expanding our geographical presence, broadening the domains covered by the GUICE, and continuously improving our technological solutions. Alongside our teams and partners, we aim to make the GUICE an increasingly valuable tool for the competitiveness of the DRC's foreign trade.

Yolene KAYAKEZ-A-MUTOMB
Chief Executive Officer a.i., SEGUCE DRC SA

Entities connected to the GUICE system

All actors in the pre-clearance, customs clearance and post-clearance chain are informed and consult the platform by authenticating themselves to access the information concerning them in a secure manner. The following entities are thus connected to the platform:

  • The Authorities
  • Ministries concerned
  • The Central Office of customs (Direction Générale des Douanes et Accises)
  • Central Bank of Congo
  • Congolese Control Office
  • Freight and Multimodal Management Office
  • The Societe Commerciale des Transports et des Ports
  • The Maritime Agents
  • Licensed Customs Brokers
  • Carriers
  • Commercial Banks
  • Economic operators
  • ...